Visitor Information
Emergency Numbers
| Police, Ambulance, Fire Department | 000 |
| Dental Emergencies | (+61 2) 9211 2224 |
| Life Line | 13 11 14 |
| Poisons Information | 13 11 26 |
| Pharmacy | (+61 2) 9268 0042 | Open 7 days, until 11.30pm |
| Sydney Medical Centre | (+61 2) 9261 9200 | Mezzanine Level, HSBC Building, 580 George Street, Sydney |
Medical Hospitals
| Prince of Wales | (+61 2) 9382 2222 | Barker Street, Randwick NSW 2031 |
| Royal North Shore | (+61 2) 9926 7111 | Reserve Road, St Leonards NSW 2065 |
| Royal Prince Alfred | (+61 2) 9515 6111 | Missenden Road, Camperdown NSW 2050 |
| Westmead Children’s Hospital | (+61 2) 9845 0000 | Hawkesbury Road, Westmead NSW 2145 |
Buses
As a guide, buses travelling north depart from Wynyard Park terminus in York Street, while south and westbound buses begin and end their routes at Circular Quay. Telephone 131 500 for timetable information or visit www.sydneybuses.info
View Sydney Explorer MapTrains
There are eight route systems and each system has a colourcode to make identification easy. The underground CityRail trains run through Central Station to Town Hall, Wynyard, Circular Quay, St James, Museum and back to Central. CityRail operates more than 300 stations throughout the suburban and metropolitan area of Sydney including further afield destinations such as Goulburn, Newcastle, Wollongong and the Blue Mountains. There are stations throughout the city centre, which makes it easy and quick to get around.Telephone 131 500 for more information or visit www.cityrail.info
View CityRail Network MapCountryLink
CountryLink can transport you to more than 350 rail and coach destinations throughout NSW as well as linking Melbourne, Sydney and Brisbane. For more information telephone 13 22 32 or visit www.countrylink.info
Ferries
The majority of ferries operate from Circular Quay at the northern end of George, Pitt and Phillip Streets. Telephone 131 500 for more information or visit www.sydneyferries.info
View Sydney Ferries MapTaxis
Please note there is a 20% tariff increase between 10pm – 6am.
| Silver Service Taxis | 131 100 | www.silverservice.com.au |
| Premier Cabs | 131 017 | www.premiercabs.com.au |
| Legion Cabs | (+61 2) 9211 2300 | www.legioncabs.com.au |
| Taxis Combined Services | 131 008 | www.taxiscombined.com.au |
| St George Cabs | (+61 2) 9554 4000 | www.stgeorgecabs.com.au |
Water Taxis
| Maxi Water Taxis | 1300 426 829 | www.h2owatertaxis.com.au |
| Water Taxis Combined | (+61 2) 9555 8888 | www.watertaxis.com.au |
Car Rental & Limousines
| Avis | 13 63 33 | www.avis.com.au |
| Bayswater Car Rental | (+61 2) 9360 3622 | www.bayswatercarrental.com.au |
| Brunel Chauffeur Drive | 1300 855 955 | www.brunelchauffeurdrive.com.au |
| Budget | 1300 362 848 | www.budget.com.au |
| Thrifty | (+61 2) 8337 2700 | www.thrifty.com.au |
Visitor Information Centres
A one-stop shop for all your visitor information needs for Sydney and New South Wales.
Sydney Visitor Centre – The Rocks: Open 7 days (except Christmas Day and Good Friday) 9.30am – 5.30am. Corner of Argyle and Playfair Streets, The Rocks Telephone 1800 067 676 or visit www.therocks.com
Sydney Visitor Centre – Darling Harbour:
Open 7 days (except Christmas Day and Good Friday) 9.30am – 5.30am. Located behind Imax Theatre, Palm Grove, Darling Harbour. Telephone 1800 067 676 or visit www.darlingharbour.com
Directory Assistance
| Local and national | 1223 |
| Overseas | 1225 |
| Local Time | 1194 |
| Wake-up Reminder | 12454 |
Ticket Outlets
| Sydney Opera House | (+61 2) 9250 7777 | www.sydneyoperahouse.com.au |
| Ticketek | 13 28 49 | www.ticketek.com.au |
| Ticketmaster | 13 61 00 | www.ticketmaster.com.au |
Consulates & Embassies
For all information regarding consulates and embassies in Australia please visit www.dfat.gov.au/embassies.html or telephone the 24 hour Consular Emergency Centre on (+61 2) 6261 3305 or 1300 555 135.
Airport Information
For all the latest up-to-date flight information for both domestic and international arrivals and departures information, plus terminal locations and the best ways to get to and from the airport visit www.sydneyairport.com.au. For information on duty free shopping visit www.sydneyairportshopping.com.au/tax-duty-free.aspx
Airlines
*Please note some of these airlines are offline offices only
and do not fly into Australia.
| Air Calin | (+61 2) 9244 2211 | www.aircalin.com |
| Air Canada | (+61 2) 8248 5757 | www.aircanada.com |
| Air China | (+61 2) 9232 7277 | www.airchina.com |
| Air France | 1300 390 190 | www.airfrance.com |
| Air New Zealand | 13 24 76 | www.airnewzealand.com.au |
| Air Nuigini | 1300 361 380 | www.airnuigini.com.pg |
| Air Pacific | 1800 230 150 | www.airpacific.com |
| Air Vanuatu | 1300 780 737 | www.airvanuatu.com |
| Alitalia | 1300 304 237 | www.alitalia.com |
| Asiana Airlines | (+61 2) 9767 4343 | www.flyasiana.com |
| Austrian Air | 1300 655 727 | www.aua.com |
| British Airways | 1300 767 177 | www.britishairways.com |
| Cathay Pacific | 13 17 47 | www.cathaypacific.com |
| China Airlines | 9231 5588 | www.china-airlines.com |
| Egypt Air | (+61 2) 9767 4321 | www.egyptair.com |
| Emirates Air | 1300 303 777 | www.emirates.com |
| Garuda Indonesia | 1300 365 330 | www.garuda-indonesia.com |
| Gulf Air | 1300 366 337 | www.gulfair.com |
| Japan Airlines | 1800 047 489 | www.jal.com |
| Jetstar | 13 15 38 | www.jetstar.com |
| Korean Air | (+61 2) 9262 6000 | www.koreanair.com |
| Lan Chile Airlines | 1800 701 992 | www.lan.com |
| Lufthansa | 1300 655 727 | www.lufthansa.com |
| Malaysian Airlines | 13 26 27 | www.malaysianairlines.com |
| Olympic Airways | 1300 086 152 | www.olympic-airways.gr |
| QANTAS | 13 13 13 | www.qantas.com.au |
| Singapore Airlines | 13 10 11 | www.singaporeair.com |
| Swiss International | 1300 724 666 | www.swiss.com |
| Thai Airways | 1300 651 960 | www.thaiair.com |
| United Airlines | 13 17 77 | www.united.com |
| V Australia | 13 82 87 | www.vaustralia.com.au |
| Virgin Atlantic | 1300 727 340 | www.virgin-atlantic.com |
| Virgin Blue | 13 67 89 | www.virginblue.com.au |
Credit Cards
| American Express | 1300 132 639 | www.americanexpress.com |
| Diners Club | 1300 360 060 | www.dinersclub.com |
| JCB | 1800 194 555 | www.jcbinternational.com |
| MasterCard | 1800 120 113 | www.mastercard.com |
| Visa | 1800 450 346 | www.visa.com |
Foreign Exchange
Travelex
Australian Travelex stores can be found in all major airports, selected CBD and suburban locations travel agents and key tourist areas. For store locations and more information telephone 1300 137 667 or visit www.travelex.com